Connect Fresh kds and MoEngage to Build Intelligent Automations

Choose a Trigger

Fresh kds

When this happens...

Choose an Action

MoEngage

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

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Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Create or Update User

Create or Update User

This action creates a new user in MoEngage .If the user profile already exist , this action updates the user attributes

Add or Remove User From Cohort

Add or Remove User From Cohort

This action adds or removes a user from cohort

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Frequently Asked Questions

How do I start an integration between Fresh kds and MoEngage?

To start, connect both your Fresh kds and MoEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in MoEngage (or vice versa).

Can we customize how data from Fresh kds is recorded in MoEngage?

Absolutely. You can customize how Fresh kds data is recorded in MoEngage. This includes choosing which data fields go into which fields of MoEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and MoEngage?

The data sync between Fresh kds and MoEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to MoEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and MoEngage?

Yes, you can set conditional logic to control the flow of data between Fresh kds and MoEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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MoEngage

About MoEngage

MoEngage is a comprehensive customer engagement platform that helps businesses understand their users and engage them with personalized communication across various channels. It offers features like analytics, push notifications, email marketing, and in-app messaging to enhance user experience and drive growth.

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