
When this happens...
New Fresh KDS Event

Automatically do this!
Create Contact
Create Feedback
Create Idea
Update Feedback
Update Contact
Find Contact
Find or Create Contact
Update Idea Stage
Find Idea
Update Company
Create Company
Find Feedback
Find or Create Feedback
Find or Create Company
Find Company
List all Ideas
List all Tags
List all Feedback
List all Products
List all Personas
List all Comments
List all Users
List all Votes
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When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Triggers when a new idea is created.
Tiggers when a new contact is created.
Triggers when a new company is created.
Triggers when a new Feedback is created.
Action is the task that follows automatically within your Fresh kds integrations.
Send the message to all the location’s devices.
Send the notification to all the location’s devices.
Cancel an active KDS order at a chosen location.
Create a new Contact.
Create new feedback.
Create a New Idea

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Fresh kds and ProdPad accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in ProdPad (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in ProdPad. This includes choosing which data fields go into which fields of ProdPad, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and ProdPad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and ProdPad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreProdPad is a tool that helps you achieve better products through better product management.
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