
When this happens...
New Fresh KDS Event

Automatically do this!
Get an Agent
Create a Phone Number
Make a Phone Call
Get a Call
Get a Phone Number
Get a Voice
Get a Retell LLM
When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Action is the task that follows automatically within your Fresh kds integrations.
Sends a message to all devices at a location or to selected devices.
Sends an arrival notification to all devices at the selected location.
Cancel an active KDS order at a chosen location.
Retrieve details of a specific agent.
Buys a new phone number and binds agents.
Create a new outbound phone call

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To start, connect both your Fresh kds and Retell AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Retell AI (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in Retell AI. This includes choosing which data fields go into which fields of Retell AI, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and Retell AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and Retell AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreRetell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.
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