
When this happens...
New Fresh KDS Event

Automatically do this!
Create a Client
List All Client
Create Job
List Jobs
Create Job Queue
List all Attachments
List all Clients
List all Jobs
List all Job Activities
List all Job Checklists
List all Job Contacts
List all Job Materials
List all Locations
List all Materials
List all Notes
List all Security Roles
List all Staff Members
Add job note
When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Triggers when a Job's status changes to Completed.
Triggers when a new Client is created.
Triggers when a new job is created.
Triggers when a Job is assigned to a Queue.
Triggers when a Form is completed. Requires the Forms add-on to be enabled in your ServiceM8 account.
Action is the task that follows automatically within your Fresh kds integrations.
Sends a message to all devices at a location or to selected devices.
Sends an arrival notification to all devices at the selected location.
Cancel an active KDS order at a chosen location.
Create a new client
Get an existing client list
Create a new Job.

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To start, connect both your Fresh kds and ServiceM8 accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in ServiceM8 (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in ServiceM8. This includes choosing which data fields go into which fields of ServiceM8, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and ServiceM8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and ServiceM8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreServiceM8 is a field service management software that helps businesses manage jobs, schedule work, and streamline operations. It is designed to assist service-based businesses in improving efficiency and customer satisfaction.
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