Connect Fresh kds and ServiceM8 to Build Intelligent Automations

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Fresh kds

When this happens...

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ServiceM8

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Job Completed

Job Completed

Triggers when a Job's status changes to Completed.

New Client

New Client

Triggers when a new Client is created.

New Job

New Job

Triggers when a new job is created.

Job Queued

Job Queued

Triggers when a Job is assigned to a Queue.

New Form Response

New Form Response

Triggers when a Form is completed. Requires the Forms add-on to be enabled in your ServiceM8 account.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Sends a message to all devices at a location or to selected devices.

Send Arrival Notification

Send Arrival Notification

Sends an arrival notification to all devices at the selected location.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Create a Client

Create a Client

Create a new client

List All Client

List All Client

Get an existing client list

Create Job

Create Job

Create a new Job.

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Frequently Asked Questions

How do I start an integration between Fresh kds and ServiceM8?

To start, connect both your Fresh kds and ServiceM8 accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in ServiceM8 (or vice versa).

Can we customize how data from Fresh kds is recorded in ServiceM8?

Absolutely. You can customize how Fresh kds data is recorded in ServiceM8. This includes choosing which data fields go into which fields of ServiceM8, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and ServiceM8?

The data sync between Fresh kds and ServiceM8 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to ServiceM8?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and ServiceM8?

Yes, you can set conditional logic to control the flow of data between Fresh kds and ServiceM8. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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ServiceM8

About ServiceM8

ServiceM8 is a field service management software that helps businesses manage jobs, schedule work, and streamline operations. It is designed to assist service-based businesses in improving efficiency and customer satisfaction.

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