Connect Fresh kds and Smartlook to Build Intelligent Automations

Choose a Trigger

Fresh kds

When this happens...

Choose an Action

Smartlook

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Get Event

Get Event

Retrieve the details of event

Get Funnel

Get Funnel

Retrieve the details of funnel

List Events

List Events

Retrieve the details of event

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Frequently Asked Questions

How do I start an integration between Fresh kds and Smartlook?

To start, connect both your Fresh kds and Smartlook accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Smartlook (or vice versa).

Can we customize how data from Fresh kds is recorded in Smartlook?

Absolutely. You can customize how Fresh kds data is recorded in Smartlook. This includes choosing which data fields go into which fields of Smartlook, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and Smartlook?

The data sync between Fresh kds and Smartlook typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to Smartlook?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and Smartlook?

Yes, you can set conditional logic to control the flow of data between Fresh kds and Smartlook. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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Smartlook

About Smartlook

Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.

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