Connect HIX AI and topdesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between HIX AI and topdesk?

To start, connect both your HIX AI and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in HIX AI triggers actions in topdesk (or vice versa).

Can we customize how data from HIX AI is recorded in topdesk?

Absolutely. You can customize how HIX AI data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between HIX AI and topdesk?

The data sync between HIX AI and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from HIX AI to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between HIX AI and topdesk?

Yes, you can set conditional logic to control the flow of data between HIX AI and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

HIX AI

About HIX AI

Hix AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions across various industries. It offers tools and services that enhance productivity, automate processes, and deliver insights through advanced AI algorithms.

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topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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