Connect Mobile Message and Order Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Inbound SMS Instant
Choose an Action
Automatically do this!
Create an Order History Item
Create Shipment
Create Order
Create Order Item
Create an Inventory Item
Update Single Inventory Item
Update Order Item
Update an Order
Delete Inventory Item
Delete a Shipment
Delete an Order
Delete an Order Item
Ready to use Mobile Message and Order Desk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Inbound SMS Instant
Triggers when an inbound SMS is received.
New Order
Triggers when a new order is created in OrderDesk.
Do thisActions
Action is the task that follows automatically within your Mobile Message integrations.
Send SMS
Sends an SMS message.
Lookup Sent Messages
Get details of a sent message using message_id or custom_ref.
Create an Order History Item
create an history item in order on orderdeck
Create Shipment
Creates a new shipment for an order, including tracking information and carrier details.
Create Order
Creates a new order in OrderDesk.
Create Order Item
Create a new Order Item in order desk.
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Frequently Asked Questions
To start, connect both your Mobile Message and Order Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Mobile Message triggers actions in Order Desk (or vice versa).
Absolutely. You can customize how Mobile Message data is recorded in Order Desk. This includes choosing which data fields go into which fields of Order Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Mobile Message and Order Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mobile Message and Order Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Mobile Message
Mobile Message is a comprehensive platform for managing and automating SMS communications, enabling businesses to effectively engage with their audience through personalized messaging solutions.
Learn MoreAbout Order Desk
Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.
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