Connect SMS Everyone and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of SMS Everyone and Freshservice
Enable Integrations or automations with these events of SMS Everyone and Freshservice
Actions
Get campaign status
Check the current status of a campaign.
Cancel an SMS
Cancel a campaign to stop its scheduled SMS messages.
Get delivery status
Check the delivery status of a campaign or message (Delivery receipts)
Get SMS Replies
Get all SMS replies from your account.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
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Frequently Asked Questions
To start, connect both your SMS Everyone and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS Everyone triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how SMS Everyone data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between SMS Everyone and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMS Everyone and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SMS Everyone
SMS Everyone is a versatile platform designed to streamline communication through SMS. It offers robust features for sending and managing text messages, making it ideal for businesses and individuals looking to enhance their communication strategies.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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