When this happens...
Delivery Receipt Received

Automatically do this!
Create Contact
Add Tag to Customer
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a sent message is delivered or fails.
Action is the task that follows automatically within your SMS Manager by BulkSMS integrations.
Send an SMS message to one or more phone numbers.
Adds a new contact to SMS Manager.
Create an Contact
Add a Tag to Customer.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your SMS Manager by BulkSMS and Helpcrunch accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS Manager by BulkSMS triggers actions in Helpcrunch (or vice versa).
Absolutely. You can customize how SMS Manager by BulkSMS data is recorded in Helpcrunch. This includes choosing which data fields go into which fields of Helpcrunch, setting up custom formats, and filtering out unwanted information.
The data sync between SMS Manager by BulkSMS and Helpcrunch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMS Manager by BulkSMS and Helpcrunch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SMS Manager by BulkSMS.com.au is a bulk SMS and MMS messaging platform. Send and receive text messages via API.
Learn MoreHelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
Learn More