Connect SMS Partner and PagerDuty to Build Intelligent Automations

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SMS Partner

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PagerDuty

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for SMS Partner

Do thisActions

Action is the task that follows automatically within your SMS Partner integrations.

Send SMS

Send SMS

Send SMS messages to one or more phone numbers immediately or at a scheduled time.

Cancel Scheduled SMS

Cancel Scheduled SMS

Cancel a previously scheduled SMS using its Message ID.

Create Contact

Create Contact

Create a new contact within a group.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

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Frequently Asked Questions

How do I start an integration between SMS Partner and PagerDuty?

To start, connect both your SMS Partner and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS Partner triggers actions in PagerDuty (or vice versa).

Can we customize how data from SMS Partner is recorded in PagerDuty?

Absolutely. You can customize how SMS Partner data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMS Partner and PagerDuty?

The data sync between SMS Partner and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMS Partner to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMS Partner and PagerDuty?

Yes, you can set conditional logic to control the flow of data between SMS Partner and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMS Partner

About SMS Partner

SMS Partner is a robust platform for managing and sending SMS communications, ideal for businesses looking to enhance their customer engagement and communication strategies.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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