Integrations SMS Partner request tracker
SMS Partner + request tracker

Connect SMS Partner and request tracker to Build Intelligent Automations

Choose a Trigger

SMS Partner

When this happens...

Choose an Action

request tracker

Automatically do this!

Enable Integrations or automations with these events of SMS Partner and request tracker

Enable Integrations or automations with these events of SMS Partner and request tracker

Actions

Send SMS

Send SMS

Send SMS messages to one or more phone numbers immediately or at a scheduled time.

Cancel Scheduled SMS

Cancel Scheduled SMS

Cancel a previously scheduled SMS using its Message ID.

Create Contact

Create Contact

Create a new contact within a group.

Request a new Action for SMS Partner

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Frequently Asked Questions

How do I start an integration between SMS Partner and request tracker?

To start, connect both your SMS Partner and request tracker accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS Partner triggers actions in request tracker (or vice versa).

Can we customize how data from SMS Partner is recorded in request tracker?

Absolutely. You can customize how SMS Partner data is recorded in request tracker. This includes choosing which data fields go into which fields of request tracker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMS Partner and request tracker?

The data sync between SMS Partner and request tracker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMS Partner to request tracker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMS Partner and request tracker?

Yes, you can set conditional logic to control the flow of data between SMS Partner and request tracker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMS Partner

About SMS Partner

SMS Partner is a robust platform for managing and sending SMS communications, ideal for businesses looking to enhance their customer engagement and communication strategies.

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request tracker

About request tracker

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

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