Connect SMS.to and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact
New Message Sent
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Ready to use SMS.to and Zoho Desk automations
Explore more automations built by businesses and experts
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Triggers when a new contact is created in a list.
New Message Sent
Triggers when a new message is sent using SMS.to.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
Do thisActions
Action is the task that follows automatically within your SMS.to integrations.
Estimate Single SMS
Estimate a Single SMS
Create a Contact
Add a new contact in SMS.to
Send Single SMS
Send SMS to a phone number.
Get Recent Optouts
Get optouts detail that were opted out in last 1hr.
Update Contact
Updates information for an existing contact.
Find a Contact
Find a contact by its email.
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Frequently Asked Questions
To start, connect both your SMS.to and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS.to triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how SMS.to data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between SMS.to and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMS.to and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SMS.to
SMS.To is a powerful platform for sending and receiving SMS messages, enabling businesses to communicate effectively with their customers through text messaging.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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