
When this happens...
New Contact Arrives

Automatically do this!
Create Conversation With Agent
Start Chat And Send Message
Send Message to Conversation
List All Agents
List All Conversations
List All Workforces
Create Conversation With AI Workforce
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact arrives
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Action is the task that follows automatically within your Sozuri (Kenya) SMS integrations.
Add contacts to project group
Send an SMS to a user
Update an existing contact
Start a new chat with an agent
Start chat and send message
Send a message from Agent
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To start, connect both your Sozuri (Kenya) SMS and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Sozuri (Kenya) SMS triggers actions in AgentX (or vice versa).
Absolutely. You can customize how Sozuri (Kenya) SMS data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.
The data sync between Sozuri (Kenya) SMS and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sozuri (Kenya) SMS and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Sozuri is a platform designed to streamline and enhance the process of online collaboration and project management, enabling teams to work together efficiently from anywhere.
Learn MoreAgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
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