
When this happens...
New Contact Arrives

Automatically do this!
Assign Conversation
Add Note
Create Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact arrives
Action is the task that follows automatically within your Sozuri (Kenya) SMS integrations.
Add contacts to project group
Send an SMS to a user
Update an existing contact
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.
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To start, connect both your Sozuri (Kenya) SMS and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Sozuri (Kenya) SMS triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how Sozuri (Kenya) SMS data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between Sozuri (Kenya) SMS and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sozuri (Kenya) SMS and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Sozuri is a platform designed to streamline and enhance the process of online collaboration and project management, enabling teams to work together efficiently from anywhere.
Learn MoreHelpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn More