Connect Zoho FSM and OnceHub to Build Intelligent Automations

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Zoho FSM

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OnceHub

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Booking Scheduled

Booking Scheduled

Triggers when a new booking is scheduled.

Booking Rescheduled

Booking Rescheduled

Triggers when a booking is rescheduled.

Booking No-Show

Booking No-Show

Triggers when the status of a booking is manually changed to “No-show”.

Booking Canceled

Booking Canceled

Triggers when an existing booking is cancelled.

Booking Lifecycle Event

Booking Lifecycle Event

Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.

Conversation Started

Conversation Started

Triggers when a website visitor starts interacting with your chatbot.

Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Frequently Asked Questions

How do I start an integration between Zoho FSM and OnceHub?

To start, connect both your Zoho FSM and OnceHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in OnceHub (or vice versa).

Can we customize how data from Zoho FSM is recorded in OnceHub?

Absolutely. You can customize how Zoho FSM data is recorded in OnceHub. This includes choosing which data fields go into which fields of OnceHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and OnceHub?

The data sync between Zoho FSM and OnceHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to OnceHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and OnceHub?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and OnceHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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OnceHub

About OnceHub

Capture, qualify, and engage with inbound leads using ScheduleOnce, ChatOnce, FormOnce and SubmitOnce.

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