Full list

Supported Triggers & Actions

Everything you can automate between Zoho FSM and Quo.

When this happensTriggers

A trigger is an event that starts a workflow.

Incoming/Outgoing Call Completed

Incoming/Outgoing Call Completed

Triggers when an incoming/outgoing call is completed.

Call Recording Completed

Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Call Summary Completed

Triggered when a call summary is completed for the selected phone number(s).

Call Transcript Completed

Call Transcript Completed

Triggered when a call transcript is finished and available for the selected phone number(s).

Receive Incoming Message

Receive Incoming Message

Runs when you receive a message on your Quo phone.

Outgoing Message Delivered

Outgoing Message Delivered

Triggered when a message sent from a selected phone number is successfully delivered to the recipient.

Request a new Trigger for Zoho FSM

Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Zoho FSM logo

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

Learn more
Integrations Quo
Quo + Zoho FSM
Quo logo

About Quo

QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.

Learn more

Frequently Asked Questions

How do I connect Zoho FSM and Quo?

Sign up for a free viaSocket account, then authorize both your Zoho FSM and Quo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Zoho FSM and Quo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Zoho FSM to Quo?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Quo. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Zoho FSM triggers actions in Quo, and a separate workflow where Quo triggers actions in Zoho FSM. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Zoho FSM and Quo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Zoho FSM and Quo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.