Connect Zoho POS and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Bill Created
New Item Created
New Contact Created
New Invoice Added
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Ready to use Zoho POS and Zoho Desk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Bill Created
Runs when a new bill is created.
New Item Created
Runs when new Item Is created
New Contact Created
Runs when a new contact is created
New Invoice Added
Runs when a new invoice is added.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Do thisActions
Action is the task that follows automatically within your Zoho POS integrations.
Create Contact
Create a contact with billing, shipping and primary contact info.
Update Contact
Update contact details.
Create Item Group
Create an item group and add items with selling and purchase prices
Create Contact Person
Add a person and their contact details to an existing contact
Create Sales Order
Create a sales order with customer details, line items, notes, and terms.
Create Sales Invoice
Create a sales invoice with customer, items, payment terms, and notes.
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Frequently Asked Questions
To start, connect both your Zoho POS and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho POS triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Zoho POS data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho POS and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho POS and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho POS
Zoho POS is a comprehensive point-of-sale solution designed to streamline retail operations, manage inventory, and enhance customer experiences. It offers seamless integration with other Zoho products, providing a unified platform for sales and business management.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn More
