Connect actiTIME and Zendesk Support
Integrate actiTIME with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when Task Created in Actitime
Add Comment to Ticket in Zendesk Support when Task Created in Actitime
Add Tags to Ticket in Zendesk Support when Task Created in Actitime
Create Or Update Organization in Zendesk Support when Task Created in Actitime
Create or Update Customer in Zendesk Support when Task Created in Actitime
Popular actiTIME + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
actiTIME
When this happens...
Task Created
Task Updated
Task Deleted
Project Created
Project Updated
Project Deleted
Customer Created
Customer Updated
Customer Deleted
User Created
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when Task Created in Actitime
Use this flowAdd Comment to Ticket in Zendesk Support when Task Created in Actitime
Use this flowAdd Tags to Ticket in Zendesk Support when Task Created in Actitime
Use this flowCreate Or Update Organization in Zendesk Support when Task Created in Actitime
Use this flowCreate or Update Customer in Zendesk Support when Task Created in Actitime
Use this flowRemove Tags From Ticket in Zendesk Support when Task Created in Actitime
Use this flowUpdate Ticket in Zendesk Support when Task Created in Actitime
Use this flowCreate Ticket in Zendesk Support when Task Created in Actitime
Use this flowFind Latest Ticket Comment in Zendesk Support when Task Created in Actitime
Use this flowList Ticket Comments from Zendesk Support when Task Created in Actitime
Use this flowSupported Triggers & Actions
Everything you can automate between actiTIME and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Task Created
Triggers when a new task created.
Task Updated
Triggers when an existing task updated.
Task Deleted
Triggers when an existing task deleted.
Project Created
Triggers when a new project created.
Project Updated
Triggers when an existing poject update.
Project Deleted
Triggers when an existing poject delete.
Do thisActions
Action is the task that follows automatically within your actiTIME integrations.
Create Task
Create a new task in actiTIME for a selected project, with optional description, deadline, estimate, and type of work.
Create Project
Creates a new project in actiTIME for a selected customer, with an optional description.
Create Customer
Create a new customer in actiTIME using the provided name and optional description.
Modify Time-Track
Replace a user's tracked time for a specific task on a given date and optionally save a comment.
Find Customer
Search customers by name. Returns all customers if no name is provided; returns a message when no match is found.
Find Project
Returns projects for a selected customer and optionally filters results by project name.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About actiTIME
Actitime is a comprehensive time tracking and project management tool designed to help businesses streamline their workflow and improve productivity. It offers features like task management, time tracking, and reporting to ensure efficient project execution.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your actiTIME and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between actiTIME and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where actiTIME triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in actiTIME. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between actiTIME and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire actiTIME and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
