Integrate actiTIME with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
actiTIME
When this happens...
Task Created
Task Updated
Task Deleted
Project Created
Project Updated
Project Deleted
Customer Created
Customer Updated
Customer Deleted
User Created
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Update Contact in Zoho Desk when Task Created in Actitime
Use this flowFind a Contact in Zoho Desk when Task Created in Actitime
Use this flowSearch Ticket in Zoho Desk when Task Created in Actitime
Use this flowAdd Attachment to Zoho Desk when Task Created in Actitime
Use this flowAdd a Comment in Zoho Desk when Task Created in Actitime
Use this flowCreate a Account in Zoho Desk when Task Created in Actitime
Use this flowCreate Contact in Zoho Desk when Task Created in Actitime
Use this flowSend E-Mail Reply via Zoho Desk when Task Created in Actitime
Use this flowUpdate Ticket in Zoho Desk when Task Created in Actitime
Use this flowCreate Ticket in Zoho Desk when Task Created in Actitime
Use this flowEverything you can automate between actiTIME and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new task created.
Triggers when an existing task updated.
Triggers when an existing task deleted.
Triggers when a new project created.
Triggers when an existing poject update.
Triggers when an existing poject delete.
Action is the task that follows automatically within your actiTIME integrations.
Create a new task in actiTIME for a selected project, with optional description, deadline, estimate, and type of work.
Creates a new project in actiTIME for a selected customer, with an optional description.
Create a new customer in actiTIME using the provided name and optional description.
Replace a user's tracked time for a specific task on a given date and optionally save a comment.
Search customers by name. Returns all customers if no name is provided; returns a message when no match is found.
Returns projects for a selected customer and optionally filters results by project name.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Actitime is a comprehensive time tracking and project management tool designed to help businesses streamline their workflow and improve productivity. It offers features like task management, time tracking, and reporting to ensure efficient project execution.
Learn moreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn moreSign up for a free viaSocket account, then authorize both your actiTIME and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between actiTIME and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where actiTIME triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in actiTIME. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between actiTIME and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire actiTIME and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.