Connect Agent AI and PagerDuty to Build Intelligent Automations

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Agent AI

When this happens...

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PagerDuty

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Do thisActions

Action is the task that follows automatically within your Agent AI integrations.

Web Page Content

Web Page Content

Extract text content from a specified web page or domain.

Web Page Screenshot

Web Page Screenshot

Capture a visual screenshot of a specified web page for documentation or analysis.

YouTube Video Transcript

YouTube Video Transcript

Fetches the transcript of a YouTube video using the video URL.

YouTube Channel Data

YouTube Channel Data

Retrieve detailed information about a YouTube channel, including its videos and statistics.

Get Company Earnings Info

Get Company Earnings Info

Retrieve company earnings information for a given stock symbol over time.

Get Company Financial Profile

Get Company Financial Profile

Retrieve detailed financial and company profile information for a given stock symbol, such as market cap and the last known stock price for any company.

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Frequently Asked Questions

How do I start an integration between Agent AI and PagerDuty?

To start, connect both your Agent AI and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Agent AI triggers actions in PagerDuty (or vice versa).

Can we customize how data from Agent AI is recorded in PagerDuty?

Absolutely. You can customize how Agent AI data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Agent AI and PagerDuty?

The data sync between Agent AI and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Agent AI to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Agent AI and PagerDuty?

Yes, you can set conditional logic to control the flow of data between Agent AI and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Agent AI

About Agent AI

Agent AI is a cutting-edge platform that leverages artificial intelligence to enhance customer support and engagement. It provides automated solutions to streamline customer interactions, improve response times, and deliver personalized experiences. With its advanced AI capabilities, Agent AI helps businesses optimize their customer service operations and increase customer satisfaction.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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