
When this happens...
New conversation arrives
Get recent messages
Get recent agents
Fetch recent agent messages

Automatically do this!
Create or Update Task
Update Person Contact
Create Matter Note
Create Company Contact
Create Calendar Entry
Create New Folder
Find Or Create Matter
Create Contact
Create Matter
Update Matter
Create Time Entry
Update Company Contact
Create Expense Entry
Create Communication
Find or Create Person Contact
Create Task Template List
List All Communications
List Documents
List Matters
List All Tasks
List All Users
List All Groups
Find Clients for Matter
Create Reminder
When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow for each new conversation received by the selected AgentX agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Returns agents created within the selected time window, newest first.
Retrieve the agent's messages from the selected conversation that were sent recently.
Runs when a new matter is created in Clio.
Runs when new activity is created
Action is the task that follows automatically within your AgentX integrations.
Create a new chat with the selected agent so you can send messages and get responses.
Start a conversation with the selected agent and send your initial message.
Send a message from the chosen Agent into an existing conversation so the Agent can reply.
Creates a new task or updates an existing task.
Update an existing person contact
Creates a new matter note.

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To start, connect both your AgentX and Clio accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Clio (or vice versa).
Absolutely. You can customize how AgentX data is recorded in Clio. This includes choosing which data fields go into which fields of Clio, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and Clio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and Clio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn MoreClio provides comprehensive cloud-based legal practice management software, streamlining operations for law firms and legal practitioners.
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