
When this happens...
New Conversation
Get recent messages
New Agent
Fetch recent agent messages

Automatically do this!
Create Contact
Add Contact to Group
Search Contact
Update Contact
Delete Contact
Update Group
Find or Create a Contact
Create Label
Add or Modify Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Runs when a new contact is added to Google Contacts.
Action is the task that follows automatically within your AgentX integrations.
Start a new chat with an agent
Start chat and send message
Send a message from Agent
Show agents and apply filters
Get agent conversations
List all workforces

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To start, connect both your AgentX and Google Contacts accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Google Contacts (or vice versa).
Absolutely. You can customize how AgentX data is recorded in Google Contacts. This includes choosing which data fields go into which fields of Google Contacts, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and Google Contacts typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and Google Contacts. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn MoreGoogle Contacts is a service that allows users to store and organize contact information for individuals and businesses. It integrates seamlessly with other Google services, providing a centralized location for managing personal and professional contacts.
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