Connect AgentX and Holded to Build Intelligent Automations

Choose a Trigger

AgentX

When this happens...

Choose an Action

Holded

Automatically do this!

Ready to use AgentX and Holded automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

New Contact

New Contact

Trigger when a new contact created.

Request a new Trigger for AgentX

Do thisActions

Action is the task that follows automatically within your AgentX integrations.

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

Start Chat And Send Message

Start Chat And Send Message

Start chat and send message

Send Message to Conversation

Send Message to Conversation

Send a message from Agent

List Agents

List Agents

Show agents and apply filters

List Agent Conversations

List Agent Conversations

Get agent conversations

List Workforces

List Workforces

List all workforces

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Frequently Asked Questions

How do I start an integration between AgentX and Holded?

To start, connect both your AgentX and Holded accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Holded (or vice versa).

Can we customize how data from AgentX is recorded in Holded?

Absolutely. You can customize how AgentX data is recorded in Holded. This includes choosing which data fields go into which fields of Holded, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AgentX and Holded?

The data sync between AgentX and Holded typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AgentX to Holded?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AgentX and Holded?

Yes, you can set conditional logic to control the flow of data between AgentX and Holded. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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Holded

About Holded

The cloud-based tool that has everything you need to manage your company — wherever you are, whenever you need.

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