Connect AgentX and JustCall to Build Intelligent Automations

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AgentX

When this happens...

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JustCall

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Do thisActions

Action is the task that follows automatically within your AgentX integrations.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

Send a message

Send a message

Send a message from the chosen Agent into an existing conversation so the Agent can reply.

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

Check for Text Replies

Check for Text Replies

Check weather you have received a reply from a number.

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Frequently Asked Questions

How do I start an integration between AgentX and JustCall?

To start, connect both your AgentX and JustCall accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in JustCall (or vice versa).

Can we customize how data from AgentX is recorded in JustCall?

Absolutely. You can customize how AgentX data is recorded in JustCall. This includes choosing which data fields go into which fields of JustCall, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AgentX and JustCall?

The data sync between AgentX and JustCall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AgentX to JustCall?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AgentX and JustCall?

Yes, you can set conditional logic to control the flow of data between AgentX and JustCall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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