
When this happens...
New Conversation
Get recent messages
New Agent
Fetch recent agent messages

Automatically do this!
Enable Integrations or automations with these events of AgentX and Microsoft Azure Functions
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Start a new chat with an agent
Start chat and send message
Send a message from Agent
Show agents and apply filters
Get agent conversations
List all workforces

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To start, connect both your AgentX and Microsoft Azure Functions accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Microsoft Azure Functions (or vice versa).
Absolutely. You can customize how AgentX data is recorded in Microsoft Azure Functions. This includes choosing which data fields go into which fields of Microsoft Azure Functions, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and Microsoft Azure Functions typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and Microsoft Azure Functions. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn MoreMicrosoft Azure Functions is a serverless computing service that enables developers to run event-driven code without having to explicitly provision or manage infrastructure. It allows for the execution of code in response to various triggers, such as HTTP requests, database changes, or message queue events, making it ideal for building scalable and efficient applications.
Learn More