Connect AgentX and Onsched to Build Intelligent Automations

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AgentX

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Onsched

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Create Appointment

Create Appointment

Create a new customer appointment with date, time, and location

Request a new Trigger for AgentX

Do thisActions

Action is the task that follows automatically within your AgentX integrations.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

Send a message

Send a message

Send a message from the chosen Agent into an existing conversation so the Agent can reply.

Create Appointment

Create Appointment

Create a new appointment for a customer at a selected location, service, and resource(s), specifying start/end date and time and whether it's confirmed.

Create customer

Create customer

Add a new customer to Onsched with their contact details and notification preferences.

Create Resource

Create Resource

Add a new resource (person, room, or equipment) with booking limits, contact details, and assigned services or locations.

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Frequently Asked Questions

How do I start an integration between AgentX and Onsched?

To start, connect both your AgentX and Onsched accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Onsched (or vice versa).

Can we customize how data from AgentX is recorded in Onsched?

Absolutely. You can customize how AgentX data is recorded in Onsched. This includes choosing which data fields go into which fields of Onsched, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AgentX and Onsched?

The data sync between AgentX and Onsched typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AgentX to Onsched?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AgentX and Onsched?

Yes, you can set conditional logic to control the flow of data between AgentX and Onsched. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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Onsched

About Onsched

Onsched is a powerful scheduling and booking platform designed to streamline appointment management for businesses. It offers customizable solutions to enhance customer engagement and optimize scheduling processes.

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