
When this happens...
New conversation arrives
Get recent messages
Get recent agents
Fetch recent agent messages

Automatically do this!
Enable Integrations or automations with these events of AgentX and SAP Analytics Cloud
Start a workflow for each new conversation received by the selected AgentX agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Returns agents created within the selected time window, newest first.
Retrieve the agent's messages from the selected conversation that were sent recently.
Create a new chat with the selected agent so you can send messages and get responses.
Start a conversation with the selected agent and send your initial message.
Send a message from the chosen Agent into an existing conversation so the Agent can reply.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your AgentX and SAP Analytics Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in SAP Analytics Cloud (or vice versa).
Absolutely. You can customize how AgentX data is recorded in SAP Analytics Cloud. This includes choosing which data fields go into which fields of SAP Analytics Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and SAP Analytics Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and SAP Analytics Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn MoreSAP Analytics Cloud is a comprehensive cloud-based analytics solution that combines business intelligence, planning, and predictive analytics. It enables organizations to make data-driven decisions by providing real-time insights and interactive visualizations. With SAP Analytics Cloud, users can connect to various data sources, create dashboards, and collaborate on analytics projects, all within a single platform.
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