Connect AgentX and Smartping
Integrate AgentX with Smartping to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via Smartping when New Conversation in AgentX
Send Standard RCS Message via Smartping when New Conversation in AgentX
Send Rich Card RCS Message via Smartping when New Conversation in AgentX
Send SMS via Smartping when Get recent messages from AgentX
Send Standard RCS Message via Smartping when Get recent messages from AgentX
Popular AgentX + Smartping flows
Start from a real workflow other teams are already running.
Choose a trigger
AgentX
When this happens...
New Conversation
Get recent messages
New Agent
Fetch recent agent messages
Choose an action
Smartping
Automatically do this!
Send SMS
Send Standard RCS Message
Send Rich Card RCS Message
Send SMS via Smartping when New Conversation in AgentX
Use this flowSend Standard RCS Message via Smartping when New Conversation in AgentX
Use this flowSend Rich Card RCS Message via Smartping when New Conversation in AgentX
Use this flowSend SMS via Smartping when Get recent messages from AgentX
Use this flowSend Standard RCS Message via Smartping when Get recent messages from AgentX
Use this flowSend Rich Card RCS Message via Smartping when Get recent messages from AgentX
Use this flowSend SMS via Smartping when New Agent in AgentX
Use this flowSend Standard RCS Message via Smartping when New Agent in AgentX
Use this flowSend Rich Card RCS Message via Smartping when New Agent in AgentX
Use this flowSend SMS via Smartping when Fetch recent agent messages from AgentX
Use this flowSupported Triggers & Actions
Everything you can automate between AgentX and Smartping.
When this happensTriggers
A trigger is an event that starts a workflow.
New Conversation
Triggers when New Conversation Started With an Agent.
Get recent messages
Retrieves messages from the selected conversation posted in the last few minutes.
New Agent
Triggers when a new agent is created.
Fetch recent agent messages
Retrieve the agent's messages from the selected conversation that were sent recently.
Do thisActions
Action is the task that follows automatically within your AgentX integrations.
Create Conversation With Agent
Start a new chat with an agent
Start Chat And Send Message
Start chat and send message
Send Message to Conversation
Send a message from Agent
List All Agents
Show agents and apply filters
List All Conversations
Get agent conversations
List All Workforces
List all workforces
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About AgentX
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn moreSimilar apps
About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your AgentX and Smartping accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between AgentX and Smartping as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartping. No coding required.
Yes. You can set up a workflow where AgentX triggers actions in Smartping, and a separate workflow where Smartping triggers actions in AgentX. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between AgentX and Smartping. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire AgentX and Smartping integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
