Connect Aircall and Salesforce Commerce Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact
Delete Contact
Update Contact
New User
Delete User
Delete Number
New Number
Choose an Action
Automatically do this!
- Request a new Action for Salesforce Commerce Cloud
Enable Integrations or automations with these events of Aircall and Salesforce Commerce Cloud
Enable Integrations or automations with these events of Aircall and Salesforce Commerce Cloud
Triggers
New Contact
Triggers when a new contact is created
Delete Contact
Triggers when a new team is deleted
Update Contact
Triggers when an existing contact is updated
New User
Triggers when a new user is created
Delete User
Triggers when a new user is deleted
Delete Number
Triggers when a number is deleted
Actions
Create a User
Creates a new user
Update a User
Updates a user
Delete a User
Deletes a user
Create a Contact
Creates a new contact
Check availability of a User
Retrieve the detailed availability of a specific User
Retrieve a User
Retrieve details of a specific User.
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Frequently Asked Questions
To start, connect both your Aircall and Salesforce Commerce Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Aircall triggers actions in Salesforce Commerce Cloud (or vice versa).
Absolutely. You can customize how Aircall data is recorded in Salesforce Commerce Cloud. This includes choosing which data fields go into which fields of Salesforce Commerce Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Aircall and Salesforce Commerce Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Aircall and Salesforce Commerce Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Aircall
Aircall is a cloud-based call center and phone system software designed to help businesses manage and streamline their communication processes. It offers features such as call routing, call recording, and integration with various CRM and helpdesk tools, making it ideal for sales and support teams.
Learn MoreAbout Salesforce Commerce Cloud
Salesforce Commerce Cloud is a leading eCommerce platform that empowers businesses to deliver seamless and personalized shopping experiences across all channels. It provides a comprehensive suite of tools for managing online stores, optimizing customer engagement, and driving sales growth.
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