Connect Aircall and zenduty to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact
Delete Contact
Update Contact
New User
Delete User
Delete Number
New Number
Choose an Action
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Ready to use Aircall and zenduty automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Triggers when a new contact is created
Delete Contact
Triggers when a new team is deleted
Update Contact
Triggers when an existing contact is updated
New User
Triggers when a new user is created
Delete User
Triggers when a new user is deleted
Delete Number
Triggers when a number is deleted
Do thisActions
Action is the task that follows automatically within your Aircall integrations.
Create a User
Creates a new user
Update a User
Updates a user
Delete a User
Deletes a user
Create a Contact
Creates a new contact
Check availability of a User
Retrieve the detailed availability of a specific User
Retrieve a User
Retrieve details of a specific User.
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Frequently Asked Questions
To start, connect both your Aircall and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in Aircall triggers actions in zenduty (or vice versa).
Absolutely. You can customize how Aircall data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.
The data sync between Aircall and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Aircall and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Aircall
Aircall is a cloud-based call center and phone system software designed to help businesses manage and streamline their communication processes. It offers features such as call routing, call recording, and integration with various CRM and helpdesk tools, making it ideal for sales and support teams.
Learn MoreAbout zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
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