Connect AirOps and helpdesk to Build Intelligent Automations

Choose a Trigger

AirOps

When this happens...

Choose an Action

helpdesk

Automatically do this!

Enable Integrations or automations with these events of AirOps and helpdesk

Enable Integrations or automations with these events of AirOps and helpdesk

Actions

Retrieve all apps

Retrieve all apps

Retrieve all apps in your account

Retrieve an App

Retrieve an App

Retrieve detail of an app by it's ID

Retrieve an execution

Retrieve an execution

Retrieve an Execution by it's ID

Retrieve all executions

Retrieve all executions

Retrieve all executions up till now

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Frequently Asked Questions

How do I start an integration between AirOps and helpdesk?

To start, connect both your AirOps and helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in AirOps triggers actions in helpdesk (or vice versa).

Can we customize how data from AirOps is recorded in helpdesk?

Absolutely. You can customize how AirOps data is recorded in helpdesk. This includes choosing which data fields go into which fields of helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AirOps and helpdesk?

The data sync between AirOps and helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AirOps to helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AirOps and helpdesk?

Yes, you can set conditional logic to control the flow of data between AirOps and helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AirOps

About AirOps

AirOps lets you build and scale powered AI Workflows and Agents starting from templates for a range of use cases including Long-form content generation, Document reformatting, Real-time performant APIs and more.

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helpdesk

About helpdesk

HelpDesk is a ticketing software for effortless customer support

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