Integrations Alerty helpdeskadvanced
Alerty + helpdeskadvanced

Connect Alerty and helpdeskadvanced to Build Intelligent Automations

Choose a Trigger

Alerty

When this happens...

Choose an Action

helpdeskadvanced

Automatically do this!

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Alerty and helpdeskadvanced?

To start, connect both your Alerty and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Alerty triggers actions in helpdeskadvanced (or vice versa).

Can we customize how data from Alerty is recorded in helpdeskadvanced?

Absolutely. You can customize how Alerty data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Alerty and helpdeskadvanced?

The data sync between Alerty and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Alerty to helpdeskadvanced?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Alerty and helpdeskadvanced?

Yes, you can set conditional logic to control the flow of data between Alerty and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Alerty

About Alerty

Alerty is a monitoring and alerting tool designed to notify users of important events or conditions in their applications or infrastructure. It provides real-time alerts based on specified criteria, helping teams respond quickly to potential issues.

Learn More
helpdeskadvanced

About helpdeskadvanced

HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.

Learn More