IntegrationsalowareNew Relic
aloware + New Relic

Connect aloware and New Relic to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between aloware and New Relic?

To start, connect both your aloware and New Relic accounts to viaSocket. Once connected, you can set up a workflow where an event in aloware triggers actions in New Relic (or vice versa).

Can we customize how data from aloware is recorded in New Relic?

Absolutely. You can customize how aloware data is recorded in New Relic. This includes choosing which data fields go into which fields of New Relic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between aloware and New Relic?

The data sync between aloware and New Relic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from aloware to New Relic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between aloware and New Relic?

Yes, you can set conditional logic to control the flow of data between aloware and New Relic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

aloware

About aloware

Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.

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New Relic

About New Relic

New Relic is a comprehensive observability platform that helps developers, IT operations, and business leaders monitor and optimize their software performance. It provides real-time insights into application performance, infrastructure health, and customer experience, enabling teams to quickly identify and resolve issues.

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