Connect AltText.AI and Deskpro to Build Intelligent Automations

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AltText.AI

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for AltText.AI

Do thisActions

Action is the task that follows automatically within your AltText.AI integrations.

Generate Alt Text

Generate Alt Text

Generates alt text for an image using the image URL.

Update Alt Text

Update Alt Text

Update an image with new data by asset id.

Delete an Image

Delete an Image

Delete an Image by Asset ID

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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Frequently Asked Questions

How do I start an integration between AltText.AI and Deskpro?

To start, connect both your AltText.AI and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in AltText.AI triggers actions in Deskpro (or vice versa).

Can we customize how data from AltText.AI is recorded in Deskpro?

Absolutely. You can customize how AltText.AI data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AltText.AI and Deskpro?

The data sync between AltText.AI and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AltText.AI to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AltText.AI and Deskpro?

Yes, you can set conditional logic to control the flow of data between AltText.AI and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.