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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Amazing Marvin integrations.
Create Task
Creates a new task.
Delete one or more reminders hold
Deletes the chosen reminders .
Create Project
Creates a new project.
Set reminder
Set a reminder
Start/Stop time tracking
Start or Stop time tracking of a task by ID.
Delete Customer
This action deletes the customer .
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Frequently Asked Questions
To start, connect both your Amazing Marvin and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Amazing Marvin triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Amazing Marvin data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Amazing Marvin and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Amazing Marvin and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Amazing Marvin
Amazing Marvin is a customizable task manager and daily planner app designed to help users beat procrastination, feel more in control and finish their to-do list. It combines principles from behavioral psychology with a playful design to make your work more productive and fun.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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