Connect Amwork and helpdeskadvanced to Build Intelligent Automations
Enable Integrations or automations with these events of Amwork and helpdeskadvanced
Enable Integrations or automations with these events of Amwork and helpdeskadvanced
Triggers
New Activity Type
Triggers when a New Activity Type is created in Amwork.
New Entity Types
Triggers when a Entity Types is created in Amwork.
New Document Template
Triggers when a document template is created in Amwork.
New Notification
Triggers when a Notifications is created in Amwork.
New Appointment Schedule
Triggers when a New Appointment Schedule is created in Amwork.
New Schedule
Triggers when a Schedule is created in Amwork.
Actions
Create User
Create a user in amwork.
Create Task
Create a task.
Create Activity Type
Create a new activity type.
Create Board Stage
Creates a new board stage.
Create Simple Entity
Create a new Entity.
Create Entity Notes
Create Entity Notes
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Frequently Asked Questions
To start, connect both your Amwork and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Amwork triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how Amwork data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between Amwork and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Amwork and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Amwork
Amwork is a comprehensive platform designed to enhance team collaboration and productivity. It offers a suite of tools that facilitate seamless communication, project management, and task tracking, making it an ideal solution for businesses looking to streamline their workflows and improve team efficiency.
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About helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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