Connect api.video and Deskpro
Integrate api.video with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Brand in Deskpro when Live Stream Started on api.video
Create Ticket in Deskpro when Live Stream Started on api.video
Create Organization in Deskpro when Live Stream Started on api.video
Find Ticket in Deskpro when Live Stream Started on api.video
Find Organization in Deskpro when Live Stream Started on api.video
Popular api.video + Deskpro flows
Start from a real workflow other teams are already running.
Choose a trigger
api.video
When this happens...
Live Stream Started
Live Stream Ended
New Live Stream Created
New Video Created
Choose an action
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Create Brand in Deskpro when Live Stream Started on api.video
Use this flowCreate Ticket in Deskpro when Live Stream Started on api.video
Use this flowCreate Organization in Deskpro when Live Stream Started on api.video
Use this flowFind Ticket in Deskpro when Live Stream Started on api.video
Use this flowFind Organization in Deskpro when Live Stream Started on api.video
Use this flowUpdate Ticket in Deskpro when Live Stream Started on api.video
Use this flowCreate Person in Deskpro when Live Stream Started on api.video
Use this flowFind Person in Deskpro when Live Stream Started on api.video
Use this flowCreate Brand in Deskpro when Live Stream Ended on api.video
Use this flowCreate Ticket in Deskpro when Live Stream Ended on api.video
Use this flowSupported Triggers & Actions
Everything you can automate between api.video and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
Live Stream Started
This Trigger will fire when a Live stream has Begun Broadcasting
Live Stream Ended
Triggers whe a Live stream ended
New Live Stream Created
Returns newly created live streams at scheduled time intervals.
New Video Created
Returns newly created videos based on the scheduled time interval.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Do thisActions
Action is the task that follows automatically within your api.video integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About api.video
api.video is a video hosting and streaming service that allows users to upload, manage, and deliver videos with ease. It provides APIs to integrate video functionalities into applications.
Learn more
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your api.video and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between api.video and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where api.video triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in api.video. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between api.video and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire api.video and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
