
When this happens...
New Flow
New Segment
New Checklist
New Banner

Automatically do this!
Create a Story
Search Stories
Create a Category
Create a Label
Find or Create a Story
Create a Epic
List Categories
Get Categories
List Category Milestones
List Category Objectives
Get Entity Template
Get Epic Workflow
List Epics
Get Epic
List Iterations
List Labels
List Members
List Milestones
List Objectives
List Projects
List Workflows
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new flow is created.
Triggers when a new segment is created.
Triggers when a new checklist is created.
Triggers when a new banner is created.
Triggers when a new Category is Created.
Triggers when a new Story is Created.
Action is the task that follows automatically within your Appcues integrations.
Updates a Segment by its ID.
Creates a new segment.
Updates the profile attributes for the selected group.
Updates the profile attributes for the selected user.
Sends a user event to Appcues.
List all Flows

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Appcues and Shortcut accounts to viaSocket. Once connected, you can set up a workflow where an event in Appcues triggers actions in Shortcut (or vice versa).
Absolutely. You can customize how Appcues data is recorded in Shortcut. This includes choosing which data fields go into which fields of Shortcut, setting up custom formats, and filtering out unwanted information.
The data sync between Appcues and Shortcut typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Appcues and Shortcut. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.
Learn MoreShortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.
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