Connect Apptivo CRM and Superchat to Build Intelligent Automations

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Apptivo CRM

When this happens...

Choose an Action

Superchat

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Ready to use Apptivo CRM and Superchat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your Apptivo CRM integrations.

List Opportunities

List Opportunities

Fetches configuration data for opportunities from the Apptivo API

List Cases

List Cases

Fetches configuration data for cases from the Apptivo API

List Leads

List Leads

Fetches configuration data for leads from the Apptivo API

List Customers

List Customers

Fetches configuration data for customers from the Apptivo API

List Contacts

List Contacts

Return all the contacts configuration data with JSON format

Search Leads by Email ID

Search Leads by Email ID

This method used to get the number of leads in Apptivo based on the email address.

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Frequently Asked Questions

How do I start an integration between Apptivo CRM and Superchat?

To start, connect both your Apptivo CRM and Superchat accounts to viaSocket. Once connected, you can set up a workflow where an event in Apptivo CRM triggers actions in Superchat (or vice versa).

Can we customize how data from Apptivo CRM is recorded in Superchat?

Absolutely. You can customize how Apptivo CRM data is recorded in Superchat. This includes choosing which data fields go into which fields of Superchat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Apptivo CRM and Superchat?

The data sync between Apptivo CRM and Superchat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Apptivo CRM to Superchat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Apptivo CRM and Superchat?

Yes, you can set conditional logic to control the flow of data between Apptivo CRM and Superchat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Apptivo CRM

About Apptivo CRM

Apptivo CRM is a comprehensive customer relationship management platform designed to streamline and enhance the way businesses manage their customer interactions, sales processes, and marketing efforts. It offers a suite of tools to help businesses track leads, manage contacts, automate workflows, and gain insights through analytics, all in one integrated platform.

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Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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