Connect ArcGIS and deskdirector to Build Intelligent Automations

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ArcGIS

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deskdirector

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Enable Integrations or automations with these events of ArcGIS and deskdirector

Enable Integrations or automations with these events of ArcGIS and deskdirector

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Frequently Asked Questions

How do I start an integration between ArcGIS and deskdirector?

To start, connect both your ArcGIS and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in ArcGIS triggers actions in deskdirector (or vice versa).

Can we customize how data from ArcGIS is recorded in deskdirector?

Absolutely. You can customize how ArcGIS data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ArcGIS and deskdirector?

The data sync between ArcGIS and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ArcGIS to deskdirector?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ArcGIS and deskdirector?

Yes, you can set conditional logic to control the flow of data between ArcGIS and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ArcGIS

About ArcGIS

ArcGIS is a comprehensive geographic information system (GIS) for working with maps and geographic information. It is used for creating, managing, sharing, and analyzing spatial data.

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deskdirector

About deskdirector

DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.

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