Connect ArcGIS and LiveChat to Build Intelligent Automations

Choose a Trigger

ArcGIS

When this happens...

Choose an Action

LiveChat

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

Request a new Trigger for ArcGIS

Do thisActions

Action is the task that follows automatically within your ArcGIS integrations.

Get Items

Get Items

Get the details of all existing items.

Request a new Action for ArcGIS

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Frequently Asked Questions

How do I start an integration between ArcGIS and LiveChat?

To start, connect both your ArcGIS and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in ArcGIS triggers actions in LiveChat (or vice versa).

Can we customize how data from ArcGIS is recorded in LiveChat?

Absolutely. You can customize how ArcGIS data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ArcGIS and LiveChat?

The data sync between ArcGIS and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ArcGIS to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ArcGIS and LiveChat?

Yes, you can set conditional logic to control the flow of data between ArcGIS and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ArcGIS

About ArcGIS

ArcGIS is a comprehensive geographic information system (GIS) for working with maps and geographic information. It is used for creating, managing, sharing, and analyzing spatial data.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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