
When this happens...
New Project Created
New ArcSite Event

Automatically do this!
Resolve Incident
Add Incident Comment
Acknowledge Incident
Create Incident
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new project is created in ArcSite.
Runs when new ArcSite event occurs
Runs when incident is updated
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Action is the task that follows automatically within your ArcSite integrations.
Creates a new project in ArcSite and adds customer, sales rep, tags, and work site details.
Updates an existing project with a new name, customer information, sales rep, worksite address, tags, or job number.
Adds one or more people to the specified project and assigns their roles.
Mark an incident as resolved
Post a comment on an incident
Acknowledge an incident

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To start, connect both your ArcSite and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in ArcSite triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how ArcSite data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between ArcSite and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ArcSite and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ArcSite is the all-in-one drawing & mobile sales platform for service professionals including mobile drawing, estimation, and takeoff tools.
Learn MoreBetter Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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