Connect ArcSite and Deskpro
Integrate ArcSite with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Brand in Deskpro when New Project Created in ArcSite
Create Ticket in Deskpro when New Project Created in ArcSite
Create Organization in Deskpro when New Project Created in ArcSite
Find Ticket in Deskpro when New Project Created in ArcSite
Find Organization in Deskpro when New Project Created in ArcSite
Popular ArcSite + Deskpro flows
Start from a real workflow other teams are already running.
Choose a trigger
ArcSite
When this happens...
New Project Created
When an ArcSite event occurs
Choose an action
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Create Brand in Deskpro when New Project Created in ArcSite
Use this flowCreate Ticket in Deskpro when New Project Created in ArcSite
Use this flowCreate Organization in Deskpro when New Project Created in ArcSite
Use this flowFind Ticket in Deskpro when New Project Created in ArcSite
Use this flowFind Organization in Deskpro when New Project Created in ArcSite
Use this flowAdd Message to Ticket in Deskpro when New Project Created in ArcSite
Use this flowUpdate Ticket in Deskpro when New Project Created in ArcSite
Use this flowCreate Person in Deskpro when New Project Created in ArcSite
Use this flowFind Person in Deskpro when New Project Created in ArcSite
Use this flowCreate Brand in Deskpro when When an ArcSite event occurs in ArcSite
Use this flowSupported Triggers & Actions
Everything you can automate between ArcSite and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
New Project Created
Runs when a new project is created in ArcSite.
When an ArcSite event occurs
Runs the workflow automatically whenever an event occurs in ArcSite, such as proposal status changed, proposal payment received, project created, drawing created, project updated, drawing updated, and other supported events.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your ArcSite integrations.
Create Project
Set up a new project by entering the project name, owner, and other key details.
Update Project Details
Modify an existing project's information, including name, customer details, sales representative, worksite address, tags, and job number.
Invite Collaborators
Invite collaborators to a project by assigning roles and providing their email addresses.
Find Projects
Search projects by name or tags and return selected fields.
Export Proposal As PDF
Generate a PDF proposal from a drawing using a selected proposal template.
Get Proposal Line Items
Get proposal line items by drawing ID
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About ArcSite
ArcSite is the all-in-one drawing & mobile sales platform for service professionals including mobile drawing, estimation, and takeoff tools.
Learn moreSimilar apps
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ArcSite and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ArcSite and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where ArcSite triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in ArcSite. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ArcSite and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ArcSite and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
