Connect ArcSite and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
New Project Created
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of ArcSite and Gainsight Customer Communities
Enable Integrations or automations with these events of ArcSite and Gainsight Customer Communities
Triggers
New Project Created
Runs when a new project is created in ArcSite.
Actions
Create Project
Creates a new project in ArcSite and adds customer, sales rep, tags, and work site details.
Update Project
Updates an existing project with a new name, customer information, sales rep, worksite address, tags, or job number.
Add Collaborators
Adds one or more people to the specified project and assigns their roles.
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Frequently Asked Questions
To start, connect both your ArcSite and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in ArcSite triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how ArcSite data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between ArcSite and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ArcSite and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ArcSite
ArcSite is the all-in-one drawing & mobile sales platform for service professionals including mobile drawing, estimation, and takeoff tools.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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