Connect ArcSite and SupportBee to Build Intelligent Automations

Choose a Trigger

ArcSite

When this happens...

Choose an Action

SupportBee

Automatically do this!

Enable Integrations or automations with these events of ArcSite and SupportBee

Enable Integrations or automations with these events of ArcSite and SupportBee

Actions

Create Project

Create Project

Create a New Project and also optionally set other information, such as customer info, sales rep info.

Update Project

Update Project

Update a Project, such as name, information of customer, sales rep...

Project Add Collaborator

Project Add Collaborator

Add a collaborator to the specified project.

Request a new Action for ArcSite

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Frequently Asked Questions

How do I start an integration between ArcSite and SupportBee?

To start, connect both your ArcSite and SupportBee accounts to viaSocket. Once connected, you can set up a workflow where an event in ArcSite triggers actions in SupportBee (or vice versa).

Can we customize how data from ArcSite is recorded in SupportBee?

Absolutely. You can customize how ArcSite data is recorded in SupportBee. This includes choosing which data fields go into which fields of SupportBee, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ArcSite and SupportBee?

The data sync between ArcSite and SupportBee typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ArcSite to SupportBee?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ArcSite and SupportBee?

Yes, you can set conditional logic to control the flow of data between ArcSite and SupportBee. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ArcSite

About ArcSite

ArcSite is the all-in-one drawing & mobile sales platform for service professionals including mobile drawing, estimation, and takeoff tools.

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SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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