
When this happens...

Automatically do this!
Enable Integrations or automations with these events of ASPSMS and Gainsight Customer Communities
Send a text message to one or more recipients.
Generate one or more voucher codes to transfer SMS credits to another user or keep for later.
Redeem an ASPSMS voucher code to add SMS credits to your account.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your ASPSMS and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in ASPSMS triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how ASPSMS data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between ASPSMS and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ASPSMS and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
ASPSMS is a powerful SMS gateway service that enables businesses to send and receive SMS messages globally. It offers a reliable platform for communication, marketing, and notifications, making it ideal for enhancing customer engagement.
Learn MoreGainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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