Connect ASPSMS and Teamwork Desk to Build Intelligent Automations

Choose a Trigger

ASPSMS

When this happens...

Choose an Action

Teamwork Desk

Automatically do this!

Ready to use ASPSMS and Teamwork Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your ASPSMS integrations.

Send SMS

Send SMS

Send a text message to one or more recipients.

Create Voucher

Create Voucher

Generate one or more voucher codes to transfer SMS credits to another user or keep for later.

Redeem Voucher

Redeem Voucher

Redeem an ASPSMS voucher code to add SMS credits to your account.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

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Frequently Asked Questions

How do I start an integration between ASPSMS and Teamwork Desk?

To start, connect both your ASPSMS and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in ASPSMS triggers actions in Teamwork Desk (or vice versa).

Can we customize how data from ASPSMS is recorded in Teamwork Desk?

Absolutely. You can customize how ASPSMS data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ASPSMS and Teamwork Desk?

The data sync between ASPSMS and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ASPSMS to Teamwork Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ASPSMS and Teamwork Desk?

Yes, you can set conditional logic to control the flow of data between ASPSMS and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ASPSMS

About ASPSMS

ASPSMS is a powerful SMS gateway service that enables businesses to send and receive SMS messages globally. It offers a reliable platform for communication, marketing, and notifications, making it ideal for enhancing customer engagement.

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Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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