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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a ticket is created.
New Ticket Change
Triggers when any change is made to a ticket.
Do thisActions
Action is the task that follows automatically within your Assembla integrations.
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
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Frequently Asked Questions
To start, connect both your Assembla and UseResponse accounts to viaSocket. Once connected, you can set up a workflow where an event in Assembla triggers actions in UseResponse (or vice versa).
Absolutely. You can customize how Assembla data is recorded in UseResponse. This includes choosing which data fields go into which fields of UseResponse, setting up custom formats, and filtering out unwanted information.
The data sync between Assembla and UseResponse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Assembla and UseResponse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Assembla
Assembla is a comprehensive project management and collaboration platform designed to streamline workflows and enhance team productivity. It offers a suite of tools for task management, code repositories, and team collaboration, making it ideal for software development teams and project managers.
Learn MoreAbout UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
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