
When this happens...

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is created.
Trigger when an existing customer is updated.
Action is the task that follows automatically within your AssemblyAI integrations.
Transcribe an audio or video file using AssemblyAI.
Get the result of the redacted audio model.
Get details of a transcript by its id.
Retrieve the sentences of the transcript by its ID.
Retrieve the paragraphs of the transcript by its ID.
Export the transcript as SRT or VTT subtitles.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your AssemblyAI and GorillaDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in AssemblyAI triggers actions in GorillaDesk (or vice versa).
Absolutely. You can customize how AssemblyAI data is recorded in GorillaDesk. This includes choosing which data fields go into which fields of GorillaDesk, setting up custom formats, and filtering out unwanted information.
The data sync between AssemblyAI and GorillaDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AssemblyAI and GorillaDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.
Learn MoreGorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.
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