Connect Attention Insight and Freshservice to Build Intelligent Automations
Choose a Trigger
When this happens...
New Studies Created
Choose an Action
Automatically do this!
Create Requestor
Add Notes to a Ticket
Create Ticket
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Studies Created
Triggers when a new studies created.
Do thisActions
Action is the task that follows automatically within your Attention Insight integrations.
Get Profile
This action Provide information about account.
Initiate Full Attention Analysis
Upload an image to run a full attention analysis (focus, clarity, auto-AOI, contrast) and receive a study ID plus attention heatmap results.
Perform Quick Attention Prediction
Generates Attention heatmap and focus map synchronically from image file or url.
Check Study Status
Fetches the analysis results for a given study from Attention Insight.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
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Frequently Asked Questions
To start, connect both your Attention Insight and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Attention Insight triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Attention Insight data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Attention Insight and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Attention Insight and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Attention Insight
Allows you to upload images to Attention Insight platform, perform attention prediction analysis and return attention heatmap image
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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